N Essentials AU Reviews
N Essentials AU Customer Reviews (8)
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N-essentials.com.au Return Policy?
At N-essentials, if for any reason a customer is not completely satisfied with a purchase, the company will give the money back within 7 days from the time the goods are received. Customers are able to request a refund or replacement, given stock availability and subject to management approval, by contacting N-essentials. The company does not accept returns for incorrect choices or a change of mind. Items returned must be unused and in the same condition as received. The buyer is responsible for return postage. The refund given will be for the cost of the item(s) not including the postage paid when sent. This refund policy does not apply to goods which have been used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. N-essentials will not be responsible for parcels lost or damaged in transit if the buyer chooses not to insure.
Regarding the shipping policy, N-essentials has a contract with Australia Post using their eParcel system. For cartons weighing less than 22kg, eParcel is used as the standard service. This Standard Service is by road freight. For cartons that weigh more than 22kg, N-essentials uses a nominated courier, which depends on whether they service the buyer's area or not. Shipping costs are calculated during the checkout process and will depend on the delivery postcode as well as the total weight of the order. The buyer is advised to double check that the delivery address is correct. Returned parcels due to incorrect addresses are subject to a return-to-sender fee as well as a redelivery charge to resend the parcel. N-essentials can ship to virtually any address in the world, but there are restrictions on some products, and some products cannot be shipped to international destinations. When an order is placed, N-essentials will estimate shipping and delivery dates based on the availability of the items and the shipping options chosen. The shipping rates for many items sold are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies used, all weights will be rounded up to the next full pound.
About N-essentials.com.au Payment Method?
N-essentials.com.au is an online store that offers a variety of products. To make a purchase, customers need to log in or register for a new user account. After logging in, customers can browse through the home page for new and featured recipes, latest new products, and popular items. Customers can save favourite items to their wishlist or add them immediately to their shopping cart for checkout.
To order, customers need to select the product item, select the bottle size or pack size, click on the "Add" or "Add to Cart" button, enter in the item quantity, and then click on the shopping cart button to review the items in their cart and their prices.
When ready to proceed with the order, customers need to select the country, state, and enter in the postcode to calculate the shipping costs. Alternatively, customers can choose to pick up from the factory warehouse in Melbourne. After selecting the desired shipping method, customers can click on the "place an order" button to proceed to checkout.
At checkout, customers need to enter billing and shipping information, and choose their shipping method. If local pickup is selected, then N-essentials will email the customer within 2-3 business days to advise when the order is ready for pickup. Pickup is at the factory in Keysborough VIC 3173.
N-essentials requires prepayment of the goods and postage costs before dispatching the order. Therefore, customers need to select one of the S&H options if they aren't able to pick up from the premises. Unfortunately, the specific payment methods accepted by N-essentials.com.au are not mentioned in the available information.
How can I purchase from N-essentials.com.au?
To purchase from N-essentials.com.au, follow these steps:
- Visit the website www.n-essentials.com.au.
- Browse through the products in the online store.
- Click on a product to get more information about its properties and see what different bottle options are available.
- Select the desired quantity and add the product to the shopping cart.
- Provide contact and delivery details during the checkout process.
- Complete the payment process.
Please note that N-Essentials is an online business and orders can only be taken via their website. They do not have a physical retail store or a showroom. Products must be pre-ordered before they can be picked up as they often do not prepackage any of their products – they make to order as orders come through. Also, they do not take orders over the phone.
For any special offers and discount coupon codes, consider subscribing to their email newsletter.
Please allow a lead time of 2-3 business days for them to pack and process your order. You will receive an email to advise that your order is ready for collection. If you'd like to pick up at a certain day or time, please contact them and they'll do their best to accommodate. Pickups are only available Monday to Friday from 9am to 5pm. They're not open over the weekends or public holidays.
Delivery times will vary depending on where the delivery address is. For delivery within Australia, refer to their Shipping Times reference table. Shipping times to overseas destinations will take longer and will depend on how long your local Customs Authority takes to process your consignment. They ship all over the world and the shipping costs depend on the total weight of your order as well as the delivery postcode. These costs are automatically calculated during the checkout process before you proceed to payment.
Remember, choosing to buy from N-Essentials means working with a homegrown Australian brand that prioritises the quality and accessibility of natural products. Their extensive selection, from premium-quality natural oils to handcrafted soaps and DIY supplies, caters to a wide range of needs. Happy shopping!